When it comes to protecting your home, few investments are as important as your roof. It shields you from the elements, helps regulate temperature, and contributes significantly to your home’s overall curb appeal. Yet, when roofing problems arise, many homeowners find themselves overwhelmed by the process of choosing the right professional for the job. With so many companies offering similar services, it’s essential to know what to look for before signing a contract.

Hiring a roofing contractor isn’t just about comparing prices or availability; it’s about ensuring the job is done right, safely, and with lasting results. Asking the right questions can help you identify qualified professionals who value transparency, craftsmanship, and integrity. Explore five critical questions to ask before hiring a roofer so you can make an informed decision and protect your investment for years to come.

1. Are You Licensed and Insured?

The first question you should always ask is whether the roofing company is licensed and insured. A valid license demonstrates that the contractor has met state or local requirements to operate legally, which often includes passing exams and proving experience in the field. Licensing also gives you confidence that the contractor is familiar with local building codes and understands industry standards.

Insurance, on the other hand, protects both you and the workers on your property. Without proper coverage, you could be held liable for injuries or damages that occur during the project. A reputable company will carry general liability insurance and workers’ compensation, ensuring that you’re not exposed to unnecessary risks. Don’t hesitate to ask for proof of both license and insurance, and verify that the documentation is current and legitimate.

Choosing a roofing contractor with the proper credentials may seem like a formality, but it’s a crucial safeguard. It prevents costly legal or repair issues down the line and ensures that the people working on your roof are qualified professionals. Always take this step before discussing timelines or estimates; it’s a non-negotiable foundation for any roofing project.

2. What Experience Do You Have with My Type of Roof?

Not all roofs are created equal, and experience matters when it comes to achieving the best results. Whether your home has asphalt shingles, tile, slate, or metal roofing, you need a contractor who has hands-on experience with that specific material. Some materials require specialized tools or techniques, and hiring someone unfamiliar with them could result in improper installation or premature failure.

Ask about the contractor’s experience not only with your roof type but also with projects similar in size and complexity. For instance, a smaller residential roof requires different skills than a large, steep, or multi-level design. According to Ruby Home, the average roof size is about 1,700 square feet. That means most homes fall within a moderate range—but if your home is larger or features unique architectural elements, make sure the contractor can handle those challenges confidently.

An experienced roofing contractor can also advise you on the best materials and maintenance practices for your home’s structure and climate. They’ll understand how weather, ventilation, and insulation interact with your roofing system, ensuring your investment performs well long after installation.

3. Can You Provide References or Examples of Past Work?

A reliable roofer should have no hesitation in sharing references or examples of completed projects. Speaking with previous clients gives you firsthand insight into the contractor’s professionalism, communication style, and quality of work. You’ll learn how well the contractor handled deadlines, whether they stayed on budget, and how they resolved any issues that arose during the process.

If possible, ask to see photos of past projects or visit a local home where the contractor’s work is visible. This allows you to evaluate their craftsmanship up close and see how their work holds up over time. Look for consistency, attention to detail, and overall curb appeal—signs of a skilled and dedicated team.

Online reviews can also be a helpful supplement, but they shouldn’t be your only source of information. Speaking directly with past clients often provides more honest and specific feedback. A roofing contractor who values transparency and takes pride in their work will be eager to connect you with satisfied homeowners who can vouch for their services.

4. What's Included in the Estimate?

Before committing to any roofing project, make sure you understand exactly what’s included in the estimate. A detailed written proposal should outline the scope of work, materials to be used, estimated timeline, and total cost. It should also specify whether cleanup, debris removal, or warranty coverage is included. Having everything documented up front helps prevent misunderstandings and surprise charges later.

When comparing quotes from different contractors, look beyond the price tag. The lowest bid isn’t always the best choice if it cuts corners on materials or labor. Instead, evaluate what each estimate includes in terms of quality, warranty, and customer support. Reliable contractors take the time to walk you through their proposals and explain why certain materials or methods are recommended.

Be cautious of vague estimates that lack detail. Transparency is key; if a roofing contractor can’t clearly explain the costs or refuses to provide a written agreement, that’s a major red flag. The best professionals treat your home like their own and ensure that every aspect of the project is clearly communicated from start to finish.

5. What Warranties or Guarantees Do You Offer?

Roofing is a significant investment, and you deserve assurance that your new roof will stand the test of time. That’s why it’s essential to ask about warranties and guarantees before hiring a contractor. A strong warranty not only protects you from manufacturing defects but also provides peace of mind regarding workmanship and installation quality.

There are typically two types of warranties to consider: manufacturer warranties and workmanship warranties. Manufacturer warranties cover defects in roofing materials, while workmanship warranties cover installation errors made by the contractor. The length and coverage of these warranties can vary, so be sure to ask for details and get everything in writing.

A reputable roofing contractor will stand behind their work and make it clear what’s covered, how long it lasts, and what actions might void the warranty. Having this information upfront helps you understand the long-term value of your investment and ensures you won’t face unexpected costs in the future.

Hiring the right professional for your roofing project requires more than just scanning through online reviews or choosing the lowest bid. By asking the right questions, you protect yourself from costly mistakes and ensure that your roof is built to last. A well-qualified roofer should be transparent about their credentials, experience, pricing, and warranty coverage. Taking the time to verify these details helps you feel confident in your choice and paves the way for a smooth, stress-free project.

Your roof is one of your home’s most vital systems, and it deserves the care of an experienced, trustworthy professional. By doing your homework and asking these five essential questions, you’ll not only find a professional who delivers excellent results but also enjoy the peace of mind that comes with knowing your home is in capable hands. The right roofer will ensure your roof remains strong, durable, and beautiful for years to come.

Protect your home with confidence by choosing Basswood Roofing LLC. Contact us today to schedule a consultation with an experienced roofing contractor.